Blog

Operational Resilience - The key business benefits and challenges

The pandemic demonstrated the importance of ensuring that resilience is now an integral part of supporting organisations and customers, not just during a crisis, but continuously, through all the challenges of normal operations.

The recent FCA & PRA policy statements are designed to give firms flexibility and proportionality in applying the new Operational Resilience regulations to their respective businesses. 

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Operational Resilience | Salary Benchmark Report & Analysis

We have just released our Operational Resilience Salary Benchmark report for the UK. The report also includes typical Operational Resilience organisational structures within financial services firms. ...

Topics: Featured, Technology Media and Telecoms, Flexible, Talent Solutions, Technology

October 12, 2021
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Operational Resilience | Important Business Services Identification (IBS) - Challenges and Lessons Learnt

Most dual-regulated and SMCR enhanced firms have made progress with operational resilience. However, we’ve found that inertia arises frequently when identifying Important Business Services (IBS). ...

Topics: Featured, Risk Management, Insurance, Professional Services, Flexible, SMCR, Learning, operational resilience, Third Party Risk Management

September 20, 2021
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Investment platforms receive Operational Resilience 'Dear CEO' letter

On 26 July, the Financial Conduct Authority (FCA) sent a Dear CEO letter to Investment Platforms, setting out reminders of their expectations for Operational Resilience.

Topics: Featured, Risk Management, Insurance, Professional Services, Flexible, SMCR, Learning, operational resilience, Third Party Risk Management

August 6, 2021
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Outsourcing and Third-Party Risk - Understanding your Fourth parties

Managing third-party risk is high on the priority list for financial services firms in 2021, and for PRA regulated firms, the added requirement to comply with the new regulatory regime (SS2/21) means ...

Topics: Featured, Risk Management, Banking, Professional Services, Flexible, Talent Solutions

July 12, 2021
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The FCA's Payments & E-Money wind-down guidance- One year on

The continued fallout involving the payments processor, Wirecard, serves as a timely reminder of the prudential regulatory requirements that came into effect for the UK Payments sector, almost a year ...

Topics: Featured, Risk Management, Banking, Professional Services, Flexible, Talent Solutions

July 2, 2021
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New Workshop for Insurance Firms: Outsourcing & Third-party Risk Management

The deadline for compliance to the Prudential Regulation Authority's (PRA)  Outsourcing & Third-Party Risk Management policy is the 31st of March 2022. The PRA’s Outsourcing & Third-Party ...

Topics: Featured, Risk Management, Insurance, Professional Services, Flexible, SMCR, Learning, operational resilience, Third Party Risk Management

June 30, 2021
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Operational Resilience - A shift in tech investment focus

One of the things the global pandemic has shown us during the last 18 months is that no firm is immune to disruptions. Building an Operationally Resilient business is more crucial than ever but also ...

Topics: operational resilience, Vulnerable Customers

June 24, 2021
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Operational Resilience - 52% of Firms not getting Board Buy-In

With the FCA and PRA's deadline now defined for Financial Services firms to comply with the new Operational Resilience Policy Statement, financial services firms are indicating that they struggle to ...

Topics: Featured, Risk Management, Insurance, Banking, Flexible, Talent Solutions, operational resilience

June 17, 2021
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