--- title: Insight Deck | Mapping Important Business Services and Vulnerabilities description: Operational Resilience framework identifying important business services Operational resilience consulting. . Mapping IBS and vulnerabilities presentation image: https://www.thefourthline.co.uk/hubfs/Imported_Blog_Media/Back%20view%20of%20businessman%20reading%20documents%20in%20hand.jpeg --- [![logo](https://www.thefourthline.co.uk/hubfs/logo.svg) ![logo](https://www.thefourthline.co.uk/hubfs/logo.svg)](https://www.thefourthline.co.uk) [![logo](https://www.thefourthline.co.uk/hubfs/logo.svg)](https://www.thefourthline.co.uk) - [About](https://www.thefourthline.co.uk/blog/blog/javascript;) - [About](https://www.thefourthline.co.uk/about) - [Insights](https://www.thefourthline.co.uk/blog) - [Contact](https://www.thefourthline.co.uk/contact) - [Solutions](https://www.thefourthline.co.uk/blog/blog/javascript;) - [What we do](https://www.thefourthline.co.uk/solutions/what-we-do) - [Operational Resilience & BCM](https://www.thefourthline.co.uk/solutions/operational-resilience-bcm) - [Third Party Risk Management](https://www.thefourthline.co.uk/solutions/third-party-risk-management) - [ICT & Technology Resilience](https://www.thefourthline.co.uk/solutions/ict-technology-resilience) - [Cyber Resilience](https://www.thefourthline.co.uk/solutions/cyber-resilience) - [How We Work](https://www.thefourthline.co.uk/blog/blog/javascript;) - [Diagnostic Assessment](https://www.thefourthline.co.uk/how-we-work/diagnostic-assessment) - [Annual Resilience Retainer](https://www.thefourthline.co.uk/how-we-work/annual-resilience-retainer) - [Managed Services](https://www.thefourthline.co.uk/how-we-work/managed-services) - [Sectors](https://www.thefourthline.co.uk/blog/blog/javascript;) - [Insurance](https://www.thefourthline.co.uk/sectors/insurance) - [Banking](https://www.thefourthline.co.uk/sectors/banking) - [Investment Management](https://www.thefourthline.co.uk/sectors/investment-management) - [About](https://www.thefourthline.co.uk/blog/blog/javascript;) - [About](https://www.thefourthline.co.uk/about) - [Insights](https://www.thefourthline.co.uk/blog) - [Contact](https://www.thefourthline.co.uk/contact) - [Solutions](https://www.thefourthline.co.uk/blog/blog/javascript;) - [What we do](https://www.thefourthline.co.uk/solutions/what-we-do) - [Operational Resilience & BCM](https://www.thefourthline.co.uk/solutions/operational-resilience-bcm) - [Third Party Risk Management](https://www.thefourthline.co.uk/solutions/third-party-risk-management) - [ICT & Technology Resilience](https://www.thefourthline.co.uk/solutions/ict-technology-resilience) - [Cyber Resilience](https://www.thefourthline.co.uk/solutions/cyber-resilience) - [How We Work](https://www.thefourthline.co.uk/blog/blog/javascript;) - [Diagnostic Assessment](https://www.thefourthline.co.uk/how-we-work/diagnostic-assessment) - [Annual Resilience Retainer](https://www.thefourthline.co.uk/how-we-work/annual-resilience-retainer) - [Managed Services](https://www.thefourthline.co.uk/how-we-work/managed-services) - [Sectors](https://www.thefourthline.co.uk/blog/blog/javascript;) - [Insurance](https://www.thefourthline.co.uk/sectors/insurance) - [Banking](https://www.thefourthline.co.uk/sectors/banking) - [Investment Management](https://www.thefourthline.co.uk/sectors/investment-management) Book a 30-Minute Briefing ###### Insurance Sector # Insight Deck | Mapping Important Business Services and Vulnerabilities **Read Time:** 1 min | December 07, 2021 In our recent [Insight Deck](https://share.hsforms.com/1tkVYIJVET5mK47JAtVn4CA3mkmc), FourthLine discussed phase 1 of implementing a compliant Operational Resilience framework - defining "intolerable harm" and selecting or de-selecting your Important Business Services(IBS) to form part of the framework. In our latest Insight Deck, we discuss phase 2 of developing an Operational Resilience Framework - what to consider, according to the regulators, when mapping your important business services (IBS) and what to consider when identifying potential vulnerabilities.  Download the latest deck [here>](https://share.hsforms.com/1DkQZo5qKTKunHJO6P8RzKg3mkmc). There are three main objectives for Phase 2 of an Operational Resilience Programme: 1. Define how resilient you want your business to be 2. Map the identified Important Business Services (IBS) 3. Measure the current level of resilience of the Business Services and identify associated gaps and vulnerabilities Download the latest Insight deck [here now>](https://share.hsforms.com/1DkQZo5qKTKunHJO6P8RzKg3mkmc) ### How FourthLine can help: FourthLine is working with several clients to help them achieve compliance and react to the challenges of the new operational resilience regulation, through a mixture of consulting and resourcing services. ### You can get in touch [here](https://share.hsforms.com/1QOEbBk68SJClCwkhY8PykQ3mkmc?__hstc=175396669.72b52e20610cde18ea8a0871c4a41acd.1607007477838.1632148605757.1632152889339.275&__hssc=175396669.3.1632152889339&__hsfp=3133249147) to find out more about our tailored and proportionate responses to Operational Resilience compliance. > For further insights on Operational Resilience, go to our [Operational Resilience micro-site.](https://www.thefourthline.co.uk/challenges/operational_resilience)   ### Jakes de Kock, Jakes is FourthLine's Marketing Director. He specialises in omni-channel, tech-enabled inbound marketing strategies to drive business growth within the b2b sector. ###### Download Assessment Guide Download our Op Res and BCM Diagnostic Assessment Guide [Download the Diagnostic Assessment](https://www.thefourthline.co.uk/hubfs/Product%20Guides/Fourthline%20%20Operational%20Resilience%20Diagnostic.pdf) ###### Start a conversation ## Start a Conversation with Fourthline Schedule a meeting [![footerLogo](https://www.thefourthline.co.uk/hubfs/footerLogo.svg)](https://www.thefourthline.co.uk) Specialist Operational Resilience & Regulatory Risk Consulting - - - - Book a Call - About - [Insights](https://www.thefourthline.co.uk/blog) - [About](https://www.thefourthline.co.uk/about) - [Contact](https://www.thefourthline.co.uk/contact) - Solutions - [What we do](https://www.thefourthline.co.uk/solutions/what-we-do) - [Operational Resilience](https://www.thefourthline.co.uk/solutions/operational-resilience-bcm) - [Third Party Risk Management](https://www.thefourthline.co.uk/solutions/third-party-risk-management) - [ICT & Technology Resilience](https://www.thefourthline.co.uk/solutions/ict-technology-resilience) - [Cyber Resilience](https://www.thefourthline.co.uk/solutions/cyber-resilience) - How We Work - [Diagnostic Assessment](https://www.thefourthline.co.uk/how-we-work/diagnostic-assessment) - [Annual Resilience Retainer](https://www.thefourthline.co.uk/how-we-work/annual-resilience-retainer) - [Managed Services](https://www.thefourthline.co.uk/how-we-work/managed-services) - Sectors - [Insurance](https://www.thefourthline.co.uk/sectors/insurance) - [Banking](https://www.thefourthline.co.uk/sectors/banking) - [Investment Management](https://www.thefourthline.co.uk/sectors/investment-management) © FourthLine Ltd 2026 All rights reserved. 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