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Operational Resilience Enablement

Operational Resilience is the “ability of firms, financial market infrastructures and the financial sector as a whole to prevent, adapt and respond to, recover and learn from operational disruption”

There are a number of operational resilience implementation challenges firms face, including:

  • Lack of subject matter expertise

  • Siloed implementation with no integration

  • Resource constraints

  • Lack of strategy and future vision

  • Sector benchmarking

  • A narrow definition of resilience aligned purely with the regulations

Read our Operational Resilience Technical paper

Are you struggling to manage your operational resilience program in line with regulatory expectations?

We can help

FourthLine is working with a number of financial service firms to help them with enabling,  embedding and managing their Operational Resilience programs, through a mixture of consulting, advisory and managed service options.

Our operational resilience specialists are drawn from a selection of global financial services and consulting firms.

We have been helping firms to:

  • Identify and map end-to-end business processes
  • Develop impact analysis and assessments 
  • Define ownership and accountability across the chain of service components
  • Produce service criticality maps for each business service
  • Assist in identifying operational resilience suitable metrics 
  • Understand and document the current state organisation design of your operational resilience 
  • Provide maturity assessments vs. desired future state
  • Assist in drafting self-assessment documentation
  • Assist in repurposing existing or establishing new governance mechanisms to manage and oversee operational resilience

Book a free 30-minute review with one of our resilience experts now here>

Read our Operational Resilience Support Options

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Operational Resilience Support Options

Maturing
Maturing Resilience
noun-vr-cube-object-4315739 1
Building Resilience
planning
Planning Resilience
embedding
Embedding Resilience
IBS Identification and Refresh
Service Mapping Uplift
Resilience Metrics
Target Operating Model
Impact Tolerances
Scenario Testing
Outsourcing & Third-party Risk Management
Business Continuity
Operational Risk Pillar Uplift
Governance

Resilience: Key Questions Answered

Metrics & Aggregation
What are the key challenges and considerations for OR metrics and aggregation design?
Measuring progress towards resilience compliance
How do you measure your progress towards Operational Resilience maturity and compliance?
Resilience Culture
How do you help colleagues understand the value of OR activities and the benefits of self-serve rather than just relying on the OR team?
Third-Party Dependencies
How will firms satisfy themselves with the Operational Resilience of their third-parties?
Mapping
Do firms take a customer-led journey approach or a business unit involvement approach?
Tolerance & Testing
What should firms be thinking about when planning for severe but plausible scenarios?
Impact Tolerances
What is too long in terms of Impact Tolerances?
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Operational Resilience Explainer Videos

Video 1
What are Important Business Services? (IBS)
Video 2
Establishing Impact Tolerances
Video 3
Testing Impact Tolerances
Video 4
What the regulators expect
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Some of our clients

foresters-logo
novia-financial logo
ruffer
monmouthshire BS
planet payment
gbbank
Arch Insurance
collinson
DASS

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