FourthLine's Consumer Duty Consultant, Sofia Moura Da Luz, has produced a series of short videos discussing the FCA's new Consumer Duty Policy.
In her first video, Sofia discusses what in-scope firms should be looking at right now as part of their Consumer Duty Programme, in order to meet the FCA's set timeline.
For a more detailed conversation around your own firm's Consumer Duty challenges, feel free to book time with Daniel Waltham, FourthLine’s Risk Director here>