Conduct Risk Analyst - London Market Insurer - up to £45,000

£30000 - £45000

FourthLine are currently representing our long standing London Market Insurance client as they look to hire a Conduct Risk Analyst into their Compliance function. As a stand alone Conduct Risk Analyst you will be responsible for managing all Conduct related issues within the business, regularly liaising with underwriters in relation to the launch of new products and monitoring direct complaints and complaints via third parties.

Further responsibilities will include:

  • Monitoring and oversight of all conduct related issues, including new product launches and reviews
  • Reviewing product wordings, distribution chains
  • Review of customer facing materials to ensure adherence to conduct minimum standards
  • Management of new conduct related regulatory requirements
  • Liaison with Lloyd’s in relation to conduct risk
  • Management of all complaints activity, including call monitoring of third party customer calls

We are looking for the below skills and experience:

  • Extensive experience of complaints handling in the insurance sector
  • Understanding of Lloyd’s minimum standards (desirable, not essential)
  • Excellent report writing skills
  • Ability to manage and analyse data to create informed reports
  • Adaptable and flexible approach

This is an excellent opportunity to join a business that truly values their people and their development. If you have the appropriate skills and experience, please get in touch with Jodie Sable on 0203 800 1566 // for a confidential discussion about the company and position.

Managing this Role


Jodie Sable

Managing Consultant - Retail Conduct 0203 800 1566


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