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Head of Practice “ Retail Finance - The North


FourthLine is growing its geographical presence in order to get closer to our customers and candidates. The need for talent and expert governance, risk and compliance professionals has never been greater, and FourthLine is looking to grow our specialist resourcing service into this sector. FourthLine has a vision to become the leading provider of Risk & Regulatory driven expertise to UK Financial Services businesses. We have a part to play in the next chapter of the ever evolving regulatory space, and we are now looking for a Head of Practice to join our UK management team to oversee the expansion and service delivery to financial services customers in the midlands and south west geographic area. The Head of Practice will lead on strategy, practice establishment, operational management, customer acquisition and development, whilst building a high performance sales team.

Role purpose

To deliver and grow revenue and achieve profitability within designated market segments through effective people and sales opportunity management, recruitment and strategic client development.


  • Ownership and delivery of agreed sales revenue and profitability level within a designated market segment
  • Strategic and tactical planning to bring short and long term results and ensure a clear team vision at all times
  • Effective people management to achieve individual and collective revenue goals and monthly sales budgets
  • Win new strategic client relationships within a designated group of accounts to deliver core patch jobs to the team
  • Develop and maintain existing client relationships within a designated group of accounts to deliver core patch jobs to the team
  • Promote and manage the delivery model to ensure maximisation of resources at all times
  • Contribute to the identification of new market opportunities and the development of new sales solutions for the business
  • Promote and maintain a positive and focussed team sales environment
  • Identify and train skill development needs in your team
  • Ownership over recruitment and retention including the ongoing development of key team members through internal promotion and stretch management
  • Ownership of PDP, promotion planning, discipline and performance management across the team
  • Escalation point for commercial issues and complaints
  • Planning, monitoring and analysis on a daily, weekly and monthly basis to drive sales performance
  • Active and influential contributor in sales and management meetings
  • Delivery against agreed management actions and KPIs
  • Act as brand ambassador at all times in both internal and external communications

Essential Skills and Experience

  • Demonstrable track record of billing achievement in a previous Recruitment position
  • Background in New Business Development and telephone based sales
  • Ability to motivate and inspire others
  • Strong planning, monitoring and analysis skills
  • Strong written and spoken English
  • Influential and persuasive communication
  • Strong negotiator
  • Questioning and listening skills
  • Team player
  • PC Skills


  • Delegation skills
  • Persuasive Influencers
  • Motivated to succeed
  • Coaching skills
  • Good decision making skills

What are Clients are saying:

National Australia Group “ Kieran differentiates himself from the herd of recruitment consultancies by being personally engaged and concentrating on what the client really wants rather than a simple financial motive - a degree of integrity and 'real' customer focus that I find rare. He has successfully placed a number of candidates by delivering quality at an appropriate price; and he clearly does that by personally engaging with the candidates....spending time to make sure he can source the appropriate degree of capability and professionalism. I've appreciated his attention in what is becoming a difficult market - but no challenge has appeared too difficult! I'd be very happy to recommend his services to candidates and recruiters alike

What our Candidates are saying:

Dan has helped me immensely and is great at what he does. He has enabled me to move on seamlessly and genuinely considers your needs and works with them.

What our Team are saying:

Dan Waltham, Head of Permanent Recruitment “ I joined Procura because I trusted 100% in the ambition of the business and believed that it would achieve these goals. I absolutely wanted to be a key part of that. There was a clear vision of where the business wanted to go and how I could be a part of that through achievement of sales and professional goals. The energy of the business and the people in it matched my own and there was clarity of how we were going to achieve that vision through continued investment in recruitment, infrastructure, resource and professional development. I feel extremely positive and am convinced that we are on the right path to success. Since setting the three year vision and focussing the business on GRC disciplines we have a genuine opportunity to grow a significant brand in this space. Through continued honing of our strategy and a fresh look at how we develop our service offerings to become a market leader over time.

This job has now been filled but you may be interested in:


Data Privacy Manager

Up to £40000 per annum

Would you like to be a Data Privacy Manager for a global media and advertising agency in Manchester?

FourthLine are working with an exciting, international brand that are looking to expand their team of privacy professionals. This would be a great opportunity to learn from other privacy experts within their network and educate the wider business on the importance of privacy in their day to day working practices.

The firm have a really vibrant culture and offer some great perks that come with the job (paid volunteer days, discounts, the list goes on).

If you have experience or are confident in your ability to deliver in these areas please apply:

  • Record keeping and auditing of data storage.
  • Experience working in a matrix style organisation.
  • Working knowledge of the DPA 2018, GDPR and PECR.
  • Proven track record working with numerous stakeholders.

If you have worked within a digitally driven business this would be extremely beneficial!

Please apply with your most up to date CV and we can arrange a call if it looks like you have relevant experience for the role.


£ k