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Assisting a firm in gaining better hiring requirement understanding

London Market Broker

The Challenge

A growing London Market Broker encountered a significant skill gap in their Compliance function, meaning day to day time and capacity pressured affected the Director of Risk and Compliance. The need for a Permanent resource to provide advice had become a huge priority due to the on-going demands of regulatory change. They found that their generic PSL suppliers had failed to understand the technicalities of the role, so enlisted the help of FourthLine as a specialist recruitment partner outside of their usual hiring process.


The Director was an existing member of the FourthLine network, having worked with us previously as a candidate and decide to approach us with his requirements. Due to the nature and seniority of the position, they decided to use our Permanent Retained Search service.


  • Through comprehensive questioning, we identified and gained a clear understanding of the job specification, enabling us to search for the best candidates, eliminating risks to time and cost.
  • Our service operates on a basis which places all delivery risk on us, there is no upfront cost commitment as fees are only generated if we make a successful placement. Therefore we guarantee a thorough qualification of our clients’ needs and transparency throughout.
  • We used our Core Competency Framework (CCF) to identify the best candidate for the role.   This tool was developed through research and analysis in our specialist disciplines and via in-depth interviews and surveys with industry experts to identify the skills and behaviours of the top 20% of Regulatory Compliance talent. In this case these skills included; extensive compliance framework design and implementation experience, varied blend of financial services experience including industry and consulting as well as curiosity and an inquisitive approach.


Through market research, we assisted the firm in identifying an accurate salary for the job specification, which ensured the budget could be signed off promptly. This allowed us to work swiftly through the process and reduced risk for the Hiring Manager by correctly positioning the right level of candidate.

As a proactive agency, we were assisting various suitable candidates in their job search prior to our engagement with the firm. This enabled us to shortlist 4 candidates quickly for interview and complete the end to end process within a 2 week period.

We led in the management of the interview process, taking into account the flexibility needed by the executive level Hiring Manager. Two of our candidates were interviewed resulting in a client offer to one of our candidates.

The client completed our Assignment Quality Report, in which he provided positive feedback with regards to our service quality and efficiency when faced with time constraints.

“FourthLine are a great partner to work with. They always display vast knowledge and professionalism, whether that be through engagement as a client or candidate.” Director of Risk and Compliance.

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