Operational Resilience - The criticality of setting appropriate Impact Tolerances

Last week, around 500 Tesla owners were unable to connect and unlock their vehicles, causing lost hours for many users. Were people left outside in the cold, others unable to go to work or even worse get to the hospital?

Did Elon Musk ever consider this scenario?  Do Tesla think about intolerable harm?  Did they consider Impact Tolerances for customer disruption?

The Tesla scenario is one of many high profile outages from recent weeks (e.g. Santander, Virgin media) and demonstrates  the importance of setting the correct impact tolerance.

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UK FinTechs’ response to Wirecard failure

On Friday 26th of June , the FCA ordered Wirecard’s UK-subsidiary Wirecard Solutions Limited to immediately “halt all regulated activities” in the UK.

Topics: Featured, Professional Services, Financial Crime

July 6, 2020
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Developing Talent Within A Changing Landscape

The pace of change within the risk and compliance sector means that investing in training and developing your risk staff has never been more important.

Topics: Risk Management, Investment Management, Insurance, Banking, Professional Services, Financial Crime

November 16, 2018
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