Resilience by Design requires embedding Operational Resilience within business strategy, change management and product/service design and the overall culture of the firm. As the name suggests it involves incorporating resilience risk management as an integral part of the firm’s operating model and decision-making processes to ensure the firm maintains or develops the level of resilience required to achieve their business objectives.
Chris Moran, Senior Operational Resilience Consultant at FourthLine has written a new technical paper where he discusses the key areas firms should focus on when designing a long-term, sustainable resilient business.
In this paper Chris discusses:
- Resilience Strategy
- Change Management
- Product and Services
- Resilience Culture
How FourthLine can help
Read our Outsourcing and Third-Party Risk Management Technical Paper
Read our Operational Resilience Insight Deck
March 6, 2023

Chris Moran
Chris is an Operational Resilience and Business Continuity specialist with 11 years of experience within the financial sector. Most recently Chris has been heavily involved in implementing Operational Resilience programmes across banking and insurance firms with a focus on Impact tolerances and scenario testing. He is experienced in integrating Resilience risk management within existing enterprise risk management frameworks including training and support of first line teams. In addition to understanding of both the FCA and PRA policies Chris also has the knowledge and expertise to design operational programmes tailored to suit the proportionality of a wide range of different firms across the financial sector.